Royal Caribbean wants to replace phone trees with virtual assistant
By: Matt HochbergRoyal Caribbean Cruises Ltd. (the parent company of Royal Caribbean International) is actively working on a plan to let its customers bypass annoying phone trees and instead interact...
View ArticleRoyal Caribbean invests in biometrics to streamline check-in and boarding for...
By: Matt HochbergRoyal Caribbean has partnered with an industry leader in the field of biometrics to provide frictionless arrivals for guests in the boarding procedure.Tascent, Inc. announced it has...
View ArticleABB to deliver first fuel cell system for Royal Caribbean
By: Matt HochbergHeavy electrical company ABB announced it will deliver its first fuel cell system to be piloted on a Royal Caribbean cruise ship. This will be the first fuel cell system to provide an...
View ArticleSpark looks to transform the cruise ship guest experience with Moneyball...
By: Matt HochbergSpark Cooperative launched a new toolset that has one simple goal: revolutionize the way cruise lines plan the onboard guest experience.Spark's SET software suite is designed to let a...
View ArticleA look at Royal Caribbean's tech announcement
Royal Caribbean unveiled some of the impressive work they are doing towards radically improving the onboard guest experience with an array of tech advancements. Their vision for what will eventually...
View ArticleRoyal Caribbean talks fleet changes, marketing shifts, Caribbean recovery and...
By: Matt HochbergRoyal Caribbean held a conference call with investors to review the fourth quarter 2017 results, and within the discussion, we picked out some interesting anecdotes that cruise fans...
View ArticleRoyal Caribbean increasing satellite bandwidth with expansion of agreement...
By: Matt HochbergRoyal Caribbean Cruises Ltd. and Speedcast announced today they have extended its relationship together, which will further increase the bandwidth delivered across all Royal Caribbean...
View ArticleRoyal Caribbean creating single login for use between Royal Caribbean...
By: Matt HochbergRoyal Caribbean announced today it is rolling out the first part of its enhanced Guest Digital Experience with a new Universal Guest Account.Beginning in March 2018, Royal Caribbean...
View ArticleRoyal Caribbean helping to test new satellite system
By: Matt HochbergRoyal Caribbean's Ovation fo the Seas is helping test a new satellite tracking system that aims to be even more precise and accurate than any system before it.Ovation of the Seas is...
View ArticleRoyal Caribbean introduces AI tool for turning photos into shareable works of...
By: Matt HochbergRoyal Caribbean announced a new digital experience, powered by artificial intelligence, called SoundSeeker that will turn your favorite photos into musical works of art.After working...
View ArticleRoyal Caribbean wants to replace phone trees with virtual assistant
By: Matt HochbergRoyal Caribbean Cruises Ltd. (the parent company of Royal Caribbean International) is actively working on a plan to let its customers bypass annoying phone trees and instead interact...
View ArticleRoyal Caribbean invests in biometrics to streamline check-in and boarding for...
By: Matt HochbergRoyal Caribbean has partnered with an industry leader in the field of biometrics to provide frictionless arrivals for guests in the boarding procedure.Tascent, Inc. announced it has...
View ArticleRoyal Caribbean to expand facial recognition tech to more ports to speed up...
By: Matt HochbergIDEMIA announced that its partnership with Royal Caribbean and U.S. Customs and Border Protection will be expanded to help speed up cruise passengers disembarking at select cruise...
View ArticleSpotted: Augmented reality game on Anthem of the Seas
By: TwangsterAs part of the new digital entertainment coming to the Royal app on select ships, Royal Caribbean has introduced an interactive game called Expedition Two70 for Anthem of the Seas.The game...
View ArticleRoyal Caribbean will use its mobile app to keep guests safe when cruises resume
By: Matt HochbergWhen cruises restart, Royal Caribbean's app will play its largest role yet in becoming the focal point for a healthy return to cruising.Royal Caribbean Group announced on Tuesday it...
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